QUALITY, POLICIES & PROCEDURES

Safeguarding for employers

GP Strategies takes our responsibility in safeguarding and promoting the welfare of apprentices, employers and staff very seriously, by protecting them from abuse, neglect and bullying. As the employer of an apprentice, it is important that you understand your responsibilities to them and what safeguarding means to you. We recognise that we have a duty to help employers, staff and learners to recognise their responsibilities and provide guidance, support and training.

View our full safeguarding policy

ANNEX 1 - Categories and signs of abuse

ANNEX 2 - Glossary of terms

ANNEX 3 - National support organisations

ANNEX 4 - DBS process

ANNEX 5 - Peer on peer abuse

Prevent duty risk assessment & action plan review
 

Equality & diversity for employers

GP Strategies is committed to promoting equality of opportunity and diversity within all the communities in which we operate, and respects the identity, rights and values of each individual. Equality and diversity forums and training is available for all learners, employers and our staff to help promote equality and diversity within our network and invite them to attend a free half-day equality and diversity workshop at one of our local centres.

View our full equality and diversity policy

Diversity calendar

 

Quality

Information Advice & Guidance Services

Self Assessment Summary

 

Subcontracting and partnerships

GP Strategies is committed to the fair treatment of suppliers and prompt payment of suppliers. Training companies wishing to work with GP Strategies can register their interest here - supply chain fees will be negotiated at the time of contracting.  GP Strategies offers a range of services to partners including administration and quality assurance. See the links below for more details.

Selection and Appointment of Sub-Contractors Policy

Supply Chain Fees and Charges Policy 2019-2020

Sub Contract Management Performance Review Reconciliation

View 2019/20 Subcontractor Fees and Charges

If you are interested in becoming a partner, please contact us or call us on 0330 1000 610.

 

Complaints

Here at GP Strategies we take complaints about our work, staff and levels of service very seriously. How we deal with complaints is set out in out complaints procedure.

If you are unhappy with the services provided by GP Strategies Training Limited, you can contact our dedicated complaints team or call 0330 1000 610 (lines are open 8:45am to 5:00pm Monday to Friday, excluding bank holidays) and we will resolve your issue as quickly and effectively as possible.

View our complaints procedure

 

Service Level Agreements 

Our Service Level Agreements (SLAs) set out the terms and regulatory requirements for the provision of apprenticeship services between (the Training Provider) and (the Employer).

View the SLA for levy paying employers

View the SLA for non-levy paying employers