Customer service is at the heart of most business activities with skills relevant to various job roles and sectors.

Our Customer Service Apprenticeship is ideal for you if you want to work in role where you need to provide a continually improving service to customers or are already working in this area. It will provide you with the skills and knowledge required to deliver high quality customer service practice and improve the experience, retention and loyalty of your customers.

To start your career in our customer service apprenticeship, contact our team now.


Is a Customer Service Apprenticeship Worth it?

A customer service apprenticeship can be a valuable investment in your future! With this apprenticeship, you'll learn how to provide exceptional customer experiences, handle complaints and queries, and build strong relationships with clients. You'll also develop important skills like communication, problem-solving, and teamwork. By the end of your apprenticeship, you'll have a solid foundation in customer service that can lead to exciting career opportunities in various industries. Plus, you'll have the chance to work towards a management role or specialise in a specific area of customer service. 

Can You Do a Customer Service Apprenticeship at Any Age?

Age is no barrier when it comes to pursuing a customer service apprenticeship! Whether you're a school leaver, a young adult, or looking for a career change later in life, this apprenticeship can be a great option. Employers welcome applicants of all ages who are passionate about delivering excellent customer service. With flexible training options and a focus on practical experience, you can embark on a rewarding career in customer service at any stage of your life.


What Customer Service Apprenticeships do we offer?


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Customer Service Apprenticeships

See our Customer Service Apprenticeships below:

Customer Service at SCQF Level 5 

Customer Service at SCQF Level 6 



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