RETAILER APPRENTICESHIP LEVEL 2 APPRENTICESHIP
The Retailer apprenticeship is ideal for individuals who are looking to enhance their skills and develop potential in a retail environment. Key responsibilities may be delivering a quality service which exceed customer expectation, promoting products and service, enhancing customer experience, building and maintain customer relationships, maintaining appropriate levels of stock to meet customer demand.
This is a Level 2 apprenticeship.
Typically, 12-15 months.
Apprentices should be at least 16 years old and have an interest in working in the retail sector.
Typical job roles
Sales Assistant/Associate, Customer Service Advisor, Checkout Advisor
Apprentice without Level 1 English and Maths will need to achieve this level and be working towards Level 2 before taking the End Point Assessment.
Learning modules include topics such as: Understanding the Customer, Business and Finances, Marketing, Communication, Sales and Promotion, Product and Service, Brand Reputation, Merchandising, Stock Control , Technology, Working in a Team
Dedicated skills coach to support apprentices throughout their entire learner journey
Regular one to one workplace visits
Flexible and innovative training methods geared to different learning styles
24/7 access to digital learning content, ensuring apprentices have everything they need to support and accelerate learning
Free NUS Apprentice Extra card, allowing apprentices to access discounts on the high street and on other well-known brands
Upon completion, apprentices may choose to progress onto Retail Team Leader Level 3.
Funding and financial support
Employers paying the Apprenticeship Levy can use their funds to cover the cost of apprenticeship training while a range of government funding is available for non-levy organisations. Other financial support is available for employers and apprentices depending on circumstances.
Download the Retailer Level 2 Apprenticeship brochure for apprentices.
Download the Retailer Level 2 Apprenticeship brochure for employers.