A Children, Young People and Families Manager’s role is to ensure direction, alignment and commitment within a team, organisation and across partnerships (within a residential setting) to help children, young people and families aspire to do their best and achieve sustainable change.




This is a Level 5 apprenticeship.




Typically, 24 months to complete (for new entrants).


Entry requirements


Individual employers may set specific requirements but applicants should be at least 18 years old and ideally working in a residential childcare setting. They must also undertake the Disclosure and Barring Service (DBS) process and provide the results.


Typical jobs


Employees who work in residential care settings including residential care homes, special schools, secure children’s homes, shared care and short break settings.



  • Level 5 Diploma in Leadership and Management for Residential Childcare
  • Level 2 Functional Skills in Maths and English


Programme overview


  • Training will include topics such as: Lead and manage a team within a residential childcare setting, Understand support for children and young people who are vulnerable and disadvantaged, Manage risk in residential childcare, Lead and manage group living in residential childcare
  • Dedicated skills coach to support apprentices throughout their entire learner journey
  • Regular one to one workplace visits
  • Flexible and innovative training methods geared to different learning styles
  • 24/7 access to digital learning content, ensuring apprentices have everything they need to support and accelerate learning
  • Free NUS Apprentice Extra card, allowing apprentices to access discounts on the high street and on other well-known brands


Progression opportunities


Upon completion, learners can progress onto a degree in a related discipline or progress to more senior roles such as Residential Childcare Managers, Deputy Managers, Assistant Managers, Managers in other adult or children and young people’s social care settings.


Funding and financial support


Employers paying the Apprenticeship Levy can use their funds to cover the cost of apprenticeship training while a range of government funding is available for non-levy organisations. Other financial support is available for employers and apprentices depending on circumstances. 


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