A Business Administrator’s role is to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested.


This is a Level 4 apprenticeship.


Typically, 12-14 months.

Entry requirements

Apprentices seeking to undertake this apprenticeship must be able to demonstrate ability equivalent to or exceeding Level 2 in English and mathematics and have significant experience in a business role.

Typical jobs

Office manager, Administration team leader, Personal assistant, Business development executive and more.


In addition to the Business Administration Level 4 Apprenticeship, apprentices will achieve their Level 4 NVQ Diploma and Btec Level 4 Diploma in Business Administration.

Programme overview

Learning modules include topics such as: 

  • Supporting sustainability within an office environment
  • assessing, managing and monitoring risk
  • communicating with colleagues and stakeholders
  • managing an office facility
  • managing projects
  • chairing meetings
  • overseeing customer service delivery
  • contributing to innovation
  • Dedicated skills coach to support apprentices throughout their entire learning journey
  • Regular one to one workplace visits
  • Flexible and innovative training methods geared to different learning styles
  • 24/7 access to digital learning content, ensuring apprentices have everything the need to support and accelerate learning
  • Free NUS Apprentices Extra card, allowing apprentices to access discounts on the high street and on other well-known brands

Progression opportunities

Upon completion, apprentices can progress to a higher-level leadership and management role.

Funding and financial support

Employers paying the Apprenticeship Levy can use their funds to cover the cost of apprenticeship training while a range of government funding is available for non-levy organisations. Other financial support is available for employers and apprentices depending on circumstances.


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