BUSINESS ADMINISTRATOR LEVEL 2 APPRENTICESHIP
A Business Administrator’s role is to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested.
This is a Level 2 apprenticeship.
Typically, 12 months.
The programme is for new recruits or existing employees who already work within support functions. Apprentices should be at least 16 years old.
Business administrators, office juniors, receptionists/medical receptionists, junior legal secretaries or junior medical secretaries.
In addition to the Business Administration Level 2 Apprenticeship, apprentices will achieve their level 2 Diploma in Business Administration and their Level 1 Functional Skills in Maths, English and ICT
Learning modules include topics such as:
- Making and receiving telephone calls, helping with the organisation of meetings and events, dealing with travel requests, handling mail, record keeping and using electronic message systems and office equipment
- Taking notes, arranging travel and meetings, welcoming visitors, handling mail and using electronic message systems and office equipment
- Welcoming visitors, handling mail, making and receiving telephone calls, using electronic message systems and office equipment
- Dedicated skills coach to support apprentices throughout their entire learning journey
- Regular one to one workplace visits
- Flexible and innovative training methods geared to different learning styles
- 24/7 access to digital learning content, ensuring apprentices have everything they need to support and accelerate learning
- Free NUS Apprentice Extra card, allowing apprentices to access discounts on the high street and on other well-known brands
Upon completion, apprentices can progress to a more advanced business administrator role.
Funding and financial support
Employers paying the Apprenticeship Levy can use their funds to cover the cost of apprenticeship training while a range of government funding is available for non-levy organisations. Other financial support is available for employers and apprentices depending on circumstances.