MENTAL HEALTH FIRST AIDERS
The coronavirus pandemic has been a challenging and worrying time for each and every one of us. Now more than ever, it’s incredibly important to have an open and supportive workplace with a culture where staff feel able to talk about mental health.
In order to equip our people with the confidence and skills to have supportive conversations about mental health and wellbeing, we have a team of Mental Health First Aiders who are the point of contact for an employee who is experiencing a mental health issue or emotional distress.
Our Mental Health First Aiders are trained to:
Spot the early signs and symptoms of mental ill health
Start a supportive conversation with a colleague who may be experiencing a mental health issue or emotional distress
Listen to the person non-judgementally
Encourage and signpost the person to access appropriate professional support or self-help strategies.
Escalate to the appropriate emergency services, if necessary
Maintain confidentiality as appropriate
Protect themselves while performing their role