The Retail Manager apprenticeship is ideal for individuals who are looking to progress into a retail store manager, senior retail manager or area manager role. Key responsibilities may include leading a team to achieve and exceed business objectives, managing the overall performance of a team, providing clear direction and leadership, recruitment and retention of staff



This is a Level 4 apprenticeship.


Typically, 15-18 months.

Entry requirements

Employers will set their own entry requirements but it is expected that the individual will have worked in a supervisory role.

Typical job roles

Team Leader, Supervisor, Assistant Manager, Deputy Manager


Blue tick bullet Apprentices without Level 2 English and Maths before taking the End Point Assessment. 

Programme overview

Blue tick bullet Learning modules include topics such as: Understanding the Customer, Business and Finances, Leadership, Marketing, Communications, Sales and Promotion, Product and Service, Brand Reputation, Merchandising, Legal and Governance, Diversity

Blue tick bullet Dedicated skills coach to support apprentices throughout their entire learner journey

Blue tick bullet Regular one to one workplace visits

Blue tick bullet Flexible and innovative training methods geared to different learning styles

Blue tick bullet 24/7 access to digital learning content, ensuring apprentices have everything they need to support and accelerate learning

Blue tick bullet Free NUS Apprentice Extra card, allowing apprentices to access discounts on the high street and on other well-known brands

Progression opportunities

Upon completion, apprentices may choose to progress onto the Operations/Departmental Manager Level 5 apprenticeship.

Funding and financial support

Employers paying the Apprenticeship Levy can use their funds to cover the cost of apprenticeship training while a range of government funding is available for non-levy organisations. Other financial support is available for employers and apprentices depending on circumstances. 

Interested in this apprenticeship? Contact our team today


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